Policies
Last updated: August 16, 2026
We want you in the right program, and we want you confident when you enroll, so please choose carefully and reach out with any questions before you buy. Across everything The Akashic Academy offers, all sales are final and non-refundable. The one flexibility we offer is for in-person retreats, which may be transferred under the terms below. The specific terms for your purchase are also shown at checkout for that program.
This covers the LTRAR Self-Study Certification and any downloadable guide, training, or recording. Because these deliver instant, permanent access to materials you keep, all sales are final and non-refundable.
This covers the Akashic Records Mini Session, the Akashic Records Activation, and similar session-based offers. Because these reserve Emily's time and begin with preparation on our end, all sales are final and non-refundable. If you need to reschedule, contact us as early as possible and we will do our best to accommodate you.
Protege is a four-month private container that begins with a conversation and a mutual commitment. Because your place reserves Emily's time and attention for the full term, Protege enrollments are non-refundable, and payment-plan obligations continue for the entire four-month term regardless of how much of the program you use.
Retreat deposits and payments involve venue, travel, and capacity commitments made on your behalf, so all retreat deposits and payments are non-refundable. However, if you can no longer attend, your payment may be transferred to a future retreat or to another participant at our discretion, provided you request the transfer at least 30 days before the retreat date. Transfer requests made fewer than 30 days before the retreat cannot be honored, and the payment is forfeited.
All of our programs are sold on an all-sales-final basis, so the only change we process is a retreat transfer, as described above. To request one:
Email [email protected] with your name, the retreat you purchased, your order date, and whether you'd like to transfer to a future retreat or to another participant.
Send your request at least 30 days before the retreat date.
We will confirm eligibility against the terms shown at your checkout and respond within 3 business days.
If you have a concern about a charge, please contact us first, we will always try to make it right. Filing a chargeback without contacting us may result in loss of access to your programs while the dispute is reviewed.
Questions about this policy can be sent to [email protected].